Remote Computer Repair - Remote Assistance

Geeks Of Technology is using the most advanced instruments for remote support. This not only provides the most performant tools available, but it also provides the highest levels of security, giving us and our customers peace of mind. We will connect to your computer and perform the repairs while you are watching on your screen everything that is happening. Not only that, but we can stay with you on the phone and explain you every action we take. We are available nationwide, accepting calls from anywhere in the USA.

REMOTE ASSISTANCE 1-2-3

Here are the 3 easy steps for a better computer:

1. CALL (877) 57-GEEKS or (954) 661-0711. One of our representatives will analyze the issue from your descriptions and guide you on how to proceed to the next step. You will also be provided with an estimated duration of the repair.

2. CONNECT as advised by the representative, and we will be on our way to proceed to repairs. The connection is secure, and nobody will be able to see the information beside you and the technician.

3. REPAIR. Our technicians will quickly and thoroughly address your concerns, and fix the problems that you have described. You will be able to watch your screen at all times and see all the steps performed by the technician.

Benefits of Remote Assistance

• No delay. Our Remote Assistance Service is instant. It is a matter of minutes from the time you all until we proceed with the repairs. There is no need to dismantle anything, just make sure you are connected to the internet and call us.

• Low cost. Since we don't even need to drive to your location, we will be able to provide the lowest possible cost for the repairs

• High efficiency. Most of the computer problems are software or configuration related. Unless a hardware component needs to be replaced, all the issues can be resolved remotely.

• Peripherals and more. Our remote repairs are not limited to your computer only. We can repair and reconfigure virtually any peripheral device connected to your computer: printers, scaneers, web cameras, fax machines, and more.

Security

Our connection process will take place over a secure, encrypted connection. The connection will remain open until we have completed the repairs. The connection established between your computer and our workstation, utilize VNC for desktop sharing over SSH for secured communication. Rest assured, there is no security breach possible at any time.

Complete control

During the "remote" session you will be in complete control of all the computer functions. Both yourself and our technician will have control of the keyboard and mouse, and both will see the same screen, just like the technician would be sitting next to you. The technician can also stay on the phone with you at all times, if you choose so. He will  be able to explain the steps as well, and you can ask any questions.

When we are finished, we will  disconnect the session, and we will  not be able to  reconnect, unless you choose to open a new session. This entire process keeps  all our customers in complete control at  all times,  during and after the repair.

We'll be happy to explain this  process  in more detail, over the phone, to clarify any  concerns that you may still have.

Call us TODAY. (877) 57-GEEKS